American Heating Technologies, Inc. (“we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy outlines how we collect, use, and disclose personal information in compliance with the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) and other applicable California privacy laws. It also describes your rights as a California resident and how to exercise them.

This Privacy Policy applies to personal information collected through our website (https://www.luxorgrills.com/), the LuxorBBQ LED mobile application, and other services (collectively, the “Services”).

If you have questions or concerns about our Privacy Policy or practices, please contact us at info@luxorgrills.com.

1. Information We Collect

We collect personal information from various sources to provide, operate, and improve our Services. This section describes the categories of information we collect and their sources.

A. Categories of Personal Information Collected

  1. Identifiers: Such as your name, address, email address, phone number, and IP address.
  2. Commercial Information: Including records of products purchased, obtained, or considered.
  3. Financial Information: Such as credit card details provided to third-party payment processors.
  4. Internet or Network Activity: Interaction data such as browsing history, search history, device identifiers, and analytics information.
  5. Geolocation Data: Information about your location collected through your device or browser.
  6. Audio, Electronic, or Visual Data: Such as recordings or images you provide through communications.
  7. Professional or Employment Information: If provided during interactions with us, such as in customer support requests.
  8. Inferences: Insights drawn from your preferences and behaviors for personalization.

B. Sources of Personal Information

  • Directly From You: Information you provide when you create an account, purchase products, or contact us.
  • From Your Use of Services: Information collected automatically via cookies, log files, and analytics.
  • From Third Parties: Information from business partners, payment processors, and social media platforms.

2. How We Use Personal Information

We use the personal information we collect for purposes related to our business operations.

Primary Purposes

  1. To provide, personalize, and improve our Services.
  2. To process and complete transactions, including purchase confirmations and customer support.
  3. To communicate with you about updates, technical notices, security alerts, and promotional offers.
  4. To monitor usage trends and analyze data to improve our Services.
  5. To protect against fraudulent activities and ensure the security of our Services.

Secondary Uses

  • To conduct research and develop new products.
  • To comply with legal obligations and regulatory requirements.

We may also use your information for other purposes disclosed at the time of collection or with your consent.

3. Sharing Personal Information

We disclose personal information to third parties for specific purposes, as described below.

A. Categories of Recipients

  1. Service Providers: Entities that process data on our behalf for analytics, payment processing, and marketing services.
  2. Business Partners: Companies that collaborate with us to deliver services or products.
  3. Law Enforcement and Legal Obligations: When required to comply with legal processes or enforce our rights.
  4. Business Transfers: In the event of mergers, acquisitions, or asset sales.
  5. Aggregate or De-Identified Data: Shared for analytics or research purposes.

B. “Sale” of Personal Information

Under the CCPA/CPRA, “sale” includes certain data-sharing practices. We do not sell your personal information for monetary gain; however, some sharing with third-party advertising partners may qualify as a “sale.”

C. Sharing for Cross-Context Behavioral Advertising

We may share data with third-party partners to deliver personalized ads. You can opt out of such sharing as described below.

4. Your Rights as a California Resident

As a California resident, you have specific rights under the CCPA/CPRA.

A. Right to Know

You have the right to request information about:

  • The categories of personal information we collect.
  • The sources of the information.
  • The purposes for collecting, sharing, or selling the information.
  • The categories of third parties with whom we share the information.

B. Right to Access and Data Portability

You can request a copy of the personal information we have collected about you in a portable format.

C. Right to Delete

You may request the deletion of your personal information, subject to legal and operational exceptions.

D. Right to Correct

You can request correction of inaccurate personal information we hold about you.

E. Right to Opt-Out

You have the right to opt-out of:

  • The sale of your personal information.
  • Sharing your information for cross-context behavioral advertising.

F. Right to Limit Use of Sensitive Personal Information

You can request that we limit the use of sensitive personal information to necessary business functions.

G. Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

To Exercise Your Rights

Submit requests by emailing us at info@luxorgrills.com. We will verify your identity before fulfilling your request.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information and enhance your user experience. You can control cookie settings in your browser and opt out of tracking by adjusting your preferences.

6. Data Retention

We retain personal information as long as necessary to fulfill the purposes outlined in this Policy or comply with legal obligations.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is entirely secure. Please protect your account credentials and notify us immediately of any unauthorized use.

8. Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal data, contact us to have the information removed.

9. International Users

Our Services are hosted in the United States. If you use our Services from outside the United States, your information may be transferred and processed internationally.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. The “Last Updated” date at the top indicates the most recent changes.

11. Contact Information

For questions, concerns, or to exercise your rights, contact us at:
Email: info@luxorgrills.com
Mail: 501 W Glenoaks Blvd, Glendale, CA 91202

By using our Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.